Audi Drive Away Insurance

You won’t want to wait when it comes to collecting your new Audi – with our five days’ complimentary Audi Drive Away Insurance you don’t have to. With the purchase of a new or Approved Used Audi you can benefit from five days’ complimentary insurance cover. Simply activate online or by phone, and once you have received your confirmation of cover you can drive away with ease knowing your Audi is in expert hands.

Audi Drive Away Insurance is only available to customers who have purchased a new or Approved Used Audi from a Audi centre.

No, it doesn’t cost anything to activate your drive away cover. However, in the event of a claim a fixed excess will apply for all Accidental Damage, Fire and Theft claims.

Your Audi centre will provide you with the information you need in order to activate cover when you are collecting your new Audi.

Once you have activated your Audi Drive Away Insurance, your confirmation of cover will be emailed to you. If you haven’t received confirmation of cover within 24 hours, please contact us. You will not be covered until you have received this.

You can contact us on 0330 678 5258 , lines are open 8am – 8pm Monday to Friday and 9am – 5pm Saturday. Calls may be recorded. For Text Phone, first dial 18001.

All drivers must:

• Be aged between 23 – 84
• Have held a full UK or EU driving licence for at least two years
• Be a permanent resident of England, Scotland, Wales or Northern Ireland
• Not have been banned or disqualified from driving within the last five years
• Not use the vehicle for hire or reward

Subject to full underwriting criteria.

Drive Away Insurance offers comprehensive cover for your vehicle, ensuring your peace of mind. Here are some key aspects of the cover:

• Damage by Fire or Theft: Your car and its accessories are protected against damage caused by fire, theft, or attempted theft.
• Liability Coverage: If you are involved in an accident, Drive Away Insurance covers your liability for injuries to other people or damage to their property.
• Accidental Damage: Your vehicle is covered for accidental damage, providing financial protection against unforeseen events.

Please note that claims are subject to a fixed £750 excess, along with any limits and conditions specified in your Drive Away policy document. For detailed information, refer to your Drive Away policy document.

If the unexpected does occur please remember to call us immediately on 0330 678 5258. Lines are open 8am – 8pm Monday to Friday and 9am – 5pm Saturday. Calls may be recorded. For Text Phone, first dial 18001.

There is no insurance premium payable. However, in the event of a claim, a fixed £750 excess will apply for all Accidental Damage, Fire and Theft claims.

Audi Drive Away Insurance guarantees that your car will be repaired in an Audi Approved Repairer. We only use Audi-trained technicians, who know your car inside out, and Audi genuine parts and accessories, each coming with a two-year warranty, excluding wear and tear items, giving you the peace of mind that your Audi will be repaired to the same high standards as before and to original manufacturer specifications.

We only use genuine parts and accessories, and each one comes with a two-year warranty, excluding wear and tear items.

You may cancel your Drive Away policy at any time. As it is complimentary cover, you will not be entitled to any refund. To cancel your Drive Away cover, please contact us on 0330 678 5258 or visit the online portal. 

Lines are open 8am – 8pm Monday to Friday and 9am – 5pm Saturday. Calls may be recorded. For Text Phone, first dial 18001.

You can contact us by calling 0330 678 5258.  

Lines are open 8am – 8pm Monday to Friday and 9am – 5pm Saturday. Calls may be recorded. For Text Phone, first dial 18001.

If you’re not happy for any reason, we want to make sure things are put right. Please email audicarinsurance@allianz.co.uk or call us on 0330 678 5258 (for Text Phone dial 18001 first). Lines are open 8am – 8pm Monday to Friday and 9am – 5pm Saturday. Calls may be recorded.

Alternatively, write to the Customer Relations Manager, Audi Car Insurance Complaints, County Gates, Bournemouth, BH1 2AT. Please quote your policy number in all correspondence.

More information can be found on https://insurewithaudi.vwfs.co.uk/making-a-complaint.html